Shipping policy

 

ORDER PROCESSING TIME:

We strive to process all orders within 2 to 5 business days from the receipt of payment.

SHIPPING METHOD:

We offer several shipping options to meet your needs. The available shipping methods and their estimated delivery times are indicated during the order process. Please note that delivery times are indicative and may vary depending on various factors, including the destination.

SHIPPING FEES:

Shipping fees depend on the weight, size, destination, and chosen shipping method. The exact shipping costs will be calculated and displayed at the time of ordering. Additional shipping charges for deliveries outside France are not covered by us.

SHIPPING ADDRESS:

Please ensure that you provide an accurate and complete shipping address when placing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

ORDER TRACKING:

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery online, if applicable.

SHIPPING ISSUES:

In case of any issues with your delivery, such as a damaged package or a missing delivery, please contact us as soon as possible. We will do our best to quickly resolve the situation and provide you with a satisfactory solution.

QUESTIONS:

If you have any questions regarding our shipping policy or need additional information, please contact us at the following email address: wedempieces@gmail.com